Shadow Haven Verse Contact

Let's Chat

We're here to make your stay unforgettable - seriously, reach out anytime

Give Us a Ring

(416) 555-0147

Available 24/7 for reservations Our team usually picks up within 2 rings
Drop Us a Line

reservations@shadowhavenverse.info

We respond within 2 hours typically Perfect for detailed inquiries
Come Find Us

1288 Wellington Street West
Toronto, ON M6K 3K4

Free valet parking available 5 min walk from Ossington Station

Send Us a Message

Fill this out and we'll get back to you faster than you can say "check-in"

We'd love to know who we're talking to!
Please drop a valid email so we can reply
Optional, but handy for quick follow-ups
Help us route your message to the right folks
Don't be shy, tell us what's on your mind

Getting Here is Easy

By Car
Free valet parking right at the entrance. Our team will handle your vehicle with care.
By Transit
Ossington Station is just 5 minutes on foot. Super convenient for downtown access.
From Airport
30 min from Pearson. We can arrange airport pickup if you need it.
Bike Friendly
Secure bike storage available. Toronto's bike lanes make it a breeze.

Need Help Right Now?

Our concierge team is standing by 24/7. No question is too small or too weird - we've heard 'em all!

Call Now Email Us

Frequently Asked Stuff

Quick answers to questions we get all the time

Check-in starts at 3 PM, and we ask that you check out by 11 AM. But honestly, if you need a bit more flexibility, just let us know - we'll do our best to make it work.

Yep, we're pet-friendly! We love furry guests. There's a small additional fee, and we ask that you let us know in advance so we can prep the room with some treats and a cozy bed for your buddy.

Absolutely. Valet parking is complimentary for all guests. Just pull up to the front entrance and we'll take care of everything. Your car will be in good hands.

For sure! The rooftop is available for private bookings. It's perfect for birthday parties, corporate gatherings, or whatever you're celebrating. Get in touch with our events team and they'll sort out all the details.

We get that plans change. You can cancel up to 48 hours before your check-in date for a full refund. Within 48 hours, we'll charge one night's stay. Special rates might have different terms, so always double-check your confirmation.